Rules of conduct for museum visits
1. Do not leave you home in case you have health complaints as described by the RIVM (sneezing, coughing, fever, etc.). You are welcome if you and your household are free of complaints for at least 24 hours.
2. Follow the hygiene measures as described by the RIVM (wash your hands with soap, sneeze and cough in your elbow, do not shake hands, keep 1.5 meters distance from each other).
3. It is only allowed to visit the Muiderslot with more than 1 person in case of a household (people living under 1 roof).
4. Preferably, visitors are in possession of a valid online reservation with with a fixed time slot (fixed start time) on the ticket. By purchasing the ticket, visitors agree to apply the rules of conduct during their visit.
5. Visitors arrive on time or no more than 5 minutes before the start time on the reservation – not before – to avoid queues.
6. You start your visit in the castle. The use of an audio tour is mandatory (so we can monitor the number of visitors in the castle). After your visit to the castle, you can enjoy the castle gardens, the fortifications, the castle square, the museum shop and limited catering facilities until closing time.
7. Avoid crowds in public transport where possible. More information about route and parking.
8. Pay with card or contactless. Payment in cash is not possible on the Muiderslot.
9. Group tours, group activities, group packages and location rental are only possible under certain conditions.
- Always with the 1,5 metres distance
- Inside with a maximum of 100 visitors with appointed seats
- Outside with a maximum of 250 visitors
- No limit in numbers of visitors when health checks are done and all visitors have a reservation.
10. Keep 1,5 meters distance from visitors who do not belong to your party (= household).
11. Always follow the directions of museum staff and volunteers.
Last update of the rules of conduct: 3 July 2020
Frequently Asked Questions
- Do I have to book online?
As of 1 July, it’s not mandatory, but still preferred. Why?
– To regulate the limited visitor numbers in the castle.
– Also, it prevents cues at the entrance.
– Finally, it helps with a possible “contact investigation” in case of an infection with the Covid-19 virus.
- Do I also have to book online if I have a museum card, BGL VIP card, Friends card or other valid entrance ticket?
Again, it is preferred that you do.
- Can’t I visit the Muiderslot whenever I feel like it, like I always did?
As of 1 July, a reservation is not mandatory anymore. Do keep in account that we still work with timeslots and that it can happen that some timeslots are already full when you arrive.
- Can I come with my (group of) friends?
No that is not possible. For the time being, museum visits are only allowed for individual visitors or for a household, so people who live under one roof.
- When is the Muiderslot open?
We are open 7 days a week from 10 am to 5 pm. Also on public holidays, weekends and school holidays. This can change if the cabinet tightens up the measures.
- What can you see and do in the Muiderslot?
You can visit the castle, the gardens, the Water Shield, the fortifications and the castle square. Free audio tours are available in the castle and in the castle gardens. The ‘tower route’ audiotour is very suitable for children. There is also a treasure hunt for kids with DIY assignments through the castle and gardens (€ 2). On weekends, public holidays and during school holidays, the falconer is regularly present to give flight demonstrations. Finally, there are some small scaled and coronaproof events you can attend. Please check the calender for more information.